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At Bucket List Gaming, we are committed to delivering your gaming essentials worldwide with reliability and transparency. Please review our shipping guidelines, including costs, delivery times, and handling procedures.
1. Shipping Destinations
We proudly offer worldwide shipping to most countries across the globe. However, shipping may not be available in some regions due to restrictions or logistical constraints.
- If your country is not available for shipping at checkout, please contact our customer service at [email protected] for assistance.
2. Shipping Costs
Shipping costs are calculated based on the destination, weight, and size of the order. The total shipping cost will be displayed at checkout.
- Domestic Shippin: Starting at $5 for standard delivery.
- International Shipping: Starting at $5, with costs varying by region. Some regions may incur additional shipping fees due to remote location surcharges.
- Free Shipping: We offer free shipping on orders over $5 for select regions. Check our promotions page for details.
3. Delivery Times
We aim to deliver your products as quickly as possible. Delivery times may vary based on your location and the shipping option chosen:
- Domestic Shipping:
- Standard Delivery: 3-7 business days
- Expedited Delivery: 1-3 business days
- International Shipping:
- Standard Delivery: 7-20 business days, depending on the destination.
- Expedited Delivery: 3-7 business days, depending on the destination.
- Remote Locations: Shipping to remote areas may take longer. Estimated delivery times will be provided at checkout.
Note: Shipping times are estimates and are subject to delays due to customs clearance, local postal services, or other unforeseen factors beyond our control.
4. Order Processing Time
All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
- Order Confirmation: Once your order is placed, you will receive an email confirmation with your order details.
- Shipping Notification: When your order ships, you will receive a notification with tracking information to monitor your package in transit.
5. Tracking Your Order
We provide tracking information for all orders. Once your order is shipped, you will receive an email with a tracking link to track the progress of your delivery. International orders may experience additional delays due to customs processing.
- Domestic Orders: You can expect real-time tracking updates.
- International Orders: Tracking information will be available once the package reaches your country and clears customs.
6. Customs, Duties, and Taxes (International Orders)
For international orders, customs duties, import taxes, and other fees may apply, depending on the destination country:
- Customs Fees: The recipient of the package is responsible for any additional customs or import duties imposed by the destination country. These fees are not included in the purchase price or shipping costs.
- Customs Processing: Delays caused by customs clearance are beyond our control, and Bucket List Gaming is not responsible for any shipping delays caused by customs procedures.
Please check with your country’s customs office for any specific rules and regulations before placing an order.
7. Shipping Restrictions
Certain items, such as electronics with batteries or oversized items, may be subject to shipping restrictions to certain regions due to local laws or carrier limitations.
- Restricted Items: If an item cannot be shipped to your location due to restrictions, you will be notified at checkout or by our customer service team.
8. Lost, Damaged, or Delayed Shipments
We strive to ensure your order reaches you in perfect condition, but in rare cases, issues may occur:
- Lost Shipments: If your order is lost in transit, please contact us at [email protected] within 30 days of the estimated delivery date. We will assist in tracking or replacing the item.
- Damaged Shipments: If your order arrives damaged, please take photos and contact us immediately at [email protected] with your order number and details. We will work with you to resolve the issue.
- Delayed Shipments: If your shipment is delayed beyond the estimated delivery window, please contact us, and we will work with the carrier to resolve the delay.
9. Incorrect Shipping Information
Please ensure that your shipping address is accurate at checkout. Bucket List Gaming is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
- Undeliverable Packages: If a package is returned to us due to an incorrect address, the customer will be responsible for reshipping fees.
10. Contact Information
If you have any questions regarding your shipment or need assistance, please contact our customer service team:
Bucket List Gaming
Email: [email protected].